Our Philosophy

Mission

Nous is committed to providing top-tier Alsatian-inspired cuisine, unmatched hospitality, and unparalleled care to its employees.

  • We welcome all races, genders, and walks of life, and only accept love and respect in our restaurant.

  • We are committed to excellence as an integral part of our community.

  • We believe that if we respect the planet, we make tasty, quality food, and we take care of our staff, our customers will feel the happiness, too–it’s a trickle down good vibe policy!

Wellness

Every decision we make leads back to the wellness of our team. By dining at Nous, you are supporting our team in the following ways:

  • Every employee earns at least an Ashland livable wage.

  • Mental and physical health take priority. We are closer to a family than an employer, and we take open communication very seriously.

  • Owner-operated means that feedback may be received almost immediately and that adjustments may be made as needed.

  • Family meal nightly offers a healthy, nurturing meal for our team.

  • Employees are encouraged to take mental health days and to check in when needed.

Conduct

We ask the following of our guests, so as to preserve the mental health of our team:

  • Treat everyone with respect. We encourage everyone dining with us to consider the time and effort that we put into trying our best to make you feel at home.

  • Be patient and understanding. We're human! Understand that sometimes mistakes happen, but we promise that our goal is to provide you the most incredible dining experience we can.

  • Ask questions! We're changing the stigma and making moves in the industry, which means some of our practices might be new to you. We love to talk about how we're doing that and what's been successful. And we appreciate feedback about your dining experience.

  • Feel the love and pay it forward. This one is pretty self-explanatory.